Account and data controls
Delete your NorthStar account
Request deletion in More → Settings → Privacy & data → Delete my account, or email from the address on the account if you cannot sign in.
Before you delete
Export any information you want to keep using the product's export controls when available. Completed deletion cannot be reversed.
Delete in the app
Open More → Settings → Privacy & data → Delete my account, review the warning, and confirm. Export a copy first from More → Settings → Privacy & data → Export all my data if you need one.
If you cannot access the app
Email [email protected] from the address on your NorthStar account with the subject “NorthStar account deletion request.” Account control will be verified before action is taken.
What is deleted
Your profile, authentication sessions, linked-account connections, protected provider tokens, accounts, balances, transactions, holdings, budgets, goals, categories, rules, alerts, notifications, consents, and associated access records are removed after the stated grace period.
What may be retained
A minimal user-detached record may be retained only where necessary for fraud prevention, security, accounting, or another legal obligation. Completed deletion cannot be restored.
The product privacy policy explains what is stored locally, what may be stored by a service provider, and any backup or legal-retention period that applies.